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Account Specialist

EDUCATION: B.A. Psychology, University of North Carolina at Greensboro


  • Claims and Litigation Management Alliance – Los Angeles Chapter
  • Central California Adjusters Assoc. 


Melissa Kurland, Account Specialist, oversees assigned client accounts and assures delivery of custom client protocols for Provencher & Company, LLC.


Melissa has over 10 years’ experience in advertising, marketing and client relations as a business owner and producer for numerous events and campaigns in NYC & Los Angeles.  She has worked with many High Net-Worth individuals and corporate executives and understands the expectations of those customers; service at the highest level is paramount.


While new to Provencher & Company, Melissa is not new to the industry as she is third generation to enter the business. Both her father and grandfather have worked for multinational insurers and have later owned their own independent adjusting firms.


Melissa is adept at developing positive working relationships, building a close rapport, trust and mutual support with both internal and external clients.  She has excellent organizational and communication skills, allowing her to perform well during high volume activity and a major contributor to organizational improvement. Melissa is a solutions seeker, taking initiative in solving problems and excels in developing innovative and creative solutions.


Melissa is a welcome addition to Provencher & Company, LLC.



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