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Catastrophe Claims

What matters most to us is you

When catastrophic events occur, you need an immediate response from a trusted and reliable partner. A national catastrophe service firm, spanning 48 states, providing highly experienced personnel and utilizing tools and processes developed over 75 years of supporting catastrophic events for immediate response to your claims.

Our teams have extensive experience and capability in the area of large, complex and catastrophic losses. Most important is the experience we have in working closely with the policyholder and claimant during a time when you are most in need.

We manage catastrophes of every nature, including hail, hurricanes, tornadoes, firestorms, and earthquakes. We partner with your staff to become an extension of your claim operation. We manage every facet of your catastrophe response beyond simply handling files. Provencher is staffed with highly qualified and experienced insurance personnel dedicated to quality work and customer delight.

Our professionals understand the importance of:

  • Coverage analysis
  • Investigation
  • Reserve adequacy
  • Proper use and management of experts
  • Diary management
  • Effective claim adjustment and management

We recognize that every client is unique. It is our philosophy that clients can be best served by creating programs and strategies that anticipate and exceed your needs.

In a major event, our eyes-on site surveys provide a hard basis for initial shock reserve projections. Every report, estimate and payment goes through a rigorous quality review process before submission to our clients. We understand budget constraints and we understand the extensive needs of our clients. We feel this is an important and necessary process to provide to our clients.

Our Catastrophe Fee Schedules are very competitive in the market-place, especially for the level of talent provided by our adjusters and the quality assurance that is built into our claims handling services.