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Training & Education

We offer a multitude of classes

With a deep history within the insurance claims and service industry Provencher offers a multitude of classes that can be customized to assist in the development of your claim representatives and adjusters. We can also speak to large groups at your annual meeting.

Some of our training classes are approved for continuing education (CE) credit in Florida and Texas. We can file for approval for other states as needed.

Below is a partial list of our course work and presentations:

  • Ask the Experts – Panel Discussion
  • Managing the Arson Claim
  • Taking Over the Blown Claim
  • Managing and reporting the large loss
  • Insurance Issues in Fire Investigations
  • Managing the Problem Loss
  • Management of Complex Arson Investigations
  • Material Misrepresentations, Concealment & Fraud
  • Insurance Arson Investigation
  • Construction and Catastrophe Issues
  • Adjustment of the Mold Claim
  • Ethics in Insurance Claims
  • Coverage Analysis of the First-Party Claim
  • First Party Coverage & Policy Conditions
  • First Party Policy Conditions
  • Management of the Mega Fraud Case
  • Disaster Recovery – Business Continuity
  • Disaster Planning & Crisis Management
  • Catastrophe Outsourcing

If you do not see a topic you need here, just ask us. We can develop what you need and personalize it to your company’s specifications.