Jerry Provencher served as an Assistant Vice President, Property Claims for a multi-national insurer. From the carrier’s home office, he was responsible for managing its national General Adjuster, Fire Investigative, and Catastrophe Programs. His experience led to the perception that, in general, the talent pool in the Property claims arena had diminished. He envisioned a company comprised of a highly qualified, elite group of General Adjusters handling large losses across the US. In 1998, opening his first office as a sole practitioner (and in a spare room of his house).