NEWS RELEASE

For Immediate Release

Contact: David Kurland, President 866-722-5246

Hammond, LA – Provencher & Company, LLC, a Nationwide provider of Property & Liability claims solutions and Independent Expert services based in Hammond, LA, has appointed Ken Whittaker as Client Manager. With almost 20 years’ experience as a Business Development Professional and Claims Adjuster, Ken is a solution-focused insurance professional with the ability to partner in developing all aspects of Client relationships, Client experience, and claims attainment. His deep understanding of field level claims management processes along with his Client management experience will greatly enhance the Clients’ overall service experience.

Ken is well versed in all aspects of Casualty claims adjustment. He has handled a diverse range of Commercial & Residential claims including: water, fire, smoke, collapse, wind, hail, hurricane/tornado, freeze, theft, vandalism, Liability, and Casualty.

In his new role, Ken will help enhance Client relationships by evaluating business opportunities and helping to formulate strategies that optimize the Clients’ service offerings through understanding of market trends, market needs, new technology, Client business issues, and the competitive environment.

Ken holds a Bachelor of Science degree in Business Management from Springfield College, Massachusetts and works from an office in Phoenix, Arizona.

About Provencher & Company

Provencher & Company is a nationwide provider of property and liability claims solutions and independent expert services. We support innovative, comprehensive claims solutions to the specific needs of our clients who include: insurance companies; brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s; and law firms. Provencher & Company has built and maintains a national catastrophe claims center in Hammond, Louisiana.

Learn more at www.ProvencherClaims.Com

NEWS RELEASE

For Immediate Release

Contact: David Kurland, President 866-722-5246

Hammond, LA – Provencher & Company, LLC, is pleased to announce the newest addition to our General Liability team, Charles (Chuck) Wojciechowski. Chuck is a highly skilled insurance professional with over 25 years of adjusting, litigation management, and claims management experience. He has a proven track record of promoting customer-centric claims handling and industry-leading best practices.

“We are thrilled to welcome Chuck to our team. His level of experience will support our General Liability Department as our portfolio continues to grow and diversify,” said David Kurland, President. “Delivering excellent claims service is our primary focus. Chuck’s role is essential in ensuring quality across all programs and clients whose business we handle and is a testament to our commitment to serve as a leader in the claims and insurance industry”, said CEO, Jerry Provencher.

Chuck is well versed in all aspects of casualty claims investigations and management, including: General Liability, Product Liability, Liquor Liability, and Subrogation. He has handled claims for self-insured risks, school districts, municipalities, trucking companies, and non-profit entities. With over 25 years’ experience in litigation management, Chuck has adjusted and supervised numerous multi-million dollar cases.

Chuck holds a Bachelor of Science degree in Criminal Justice from Illinois State University. 

About Provencher & Company

Provencher & Company is a nationwide provider of property and liability claims solutions and independent expert services. We support innovative, comprehensive claims solutions to the specific needs of our clients who include: insurance companies; brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s; and law firms. Provencher & Company has built and maintains a national catastrophe claims center in Hammond, Louisiana.

Learn more at www.ProvencherClaims.Com

NEWS RELEASE

For Immediate Release

Contact: David Kurland, President 866-722-5246

Hammond, LA – (Business Wire) – Provencher & Company, LLC, a nationwide provider of Property and Liability claim solutions is excited to announce Mike Connolly as the new Chief Revenue Officer.  As Provencher looks to the future the addition of the CRO role will be pivotal in continuing to support clients’ success with ever-expanding service portfolios.  Mike’s vast technical experience and drive will enhance Provencher & Company’s ability to align our internal business operations to that of clients’ desired best practices.

Mike is an accomplished innovator in the practice of business execution and client success.  In a career spanning 35 years in business leadership, sales and operations, he has developed critical skills to generate consistent growth for organizations and clients.  Mike’s strategic guidance has improved client relations for companies throughout the United States, Canada, South America, Europe, and Asia. Most recently, Mike operated as Senior Vice President of Global Sales and Marketing of a multi-national service provider of automation and robotics technologies.

In his new role with Provencher & Company, Mike will be responsible for process improvement in all functions driving revenue streams.  His areas of influence include new business development and  aligning operations with sales / marketing to drive the successful customer experience.

Mike holds a Bachelor of Science degree in Business Management from Thomas Edison State University and a Master of Business Administration degree from Duke University, Fuqua School of Business. Mike is also the author of the book, Selling the Right Way, Choosing Your Path to Improved Sales Outcomes. Originally from the New York/New Jersey area, Mike currently resides in Wake Forest, North Carolina.

About Provencher & Company

Provencher & Company, LLC provides innovative and comprehensive claim handling solutions to the needs of clients, including Insurance Companies; Brokers; MGAs; Wholesalers; E&S Markets; Reinsurance Companies; Lloyd’s; and Law Firms. Provencher & Company’s National Catastrophe and Claim Center is located in Hammond, Louisiana.

Learn more at www.ProvencherClaims.Com

NEWS RELEASE

For Immediate Release

Contact: David Kurland, President 866-722-5246

Hammond, LA – May 29, 2019 – Provencher & Company, LLC is pleased to announce that Matthew Lavit of New Jersey has joined the company as Supervising Examiner overseeing assigned client accounts, ensuring we deliver on our commitment to our clients- timely delivery of a quality work product, customized to meet client specific protocols.

Matt has garnered a wealth of experience having worked with a National & International insurer handling residential and commercial property claims including business interruption losses.  He is also a Captain in the Army Reserve serving the last 9 years as an Engineer including the last three years in command of a construction company.  In this role, he is responsible for managing and training nearly 200 reservists with skills in heavy equipment operation, masonry, carpentry, plumbing and electrical. He is also responsible for all QA/QC of construction projects ensuring his team is meeting specifications given by the plans.

During his deployment to Afghanistan, Matt managed over 100 projects and assisted in the master plan for the redesign of 2 bases. He has also received over 80 hours of Defense Support of Civil Authorities (DSCA) training, managing the Department of Defense response to requests for assistance (RFAs) from civil authorities for domestic emergencies like hurricanes and other natural disasters.

Matt spends as much time as possible with his family; wife Amanda, son Colin (4) and daughter Madison, 3 months. In his free time Matt enjoys woodworking making small furniture and playing hockey.

David Kurland, President, states, “Matt’s unique experience in both military and civilian life provides him a very unique perspective and discipline which I know will make him very successful as the newest member of our Supervising Examiner team.”  Matt, and his extensive experience will be an integral part of the continued growth and success of Provencher & Company, LLC.

Provencher & Company is a nationwide provider of property and liability claims solutions and independent expert services. We support innovative, comprehensive claims solutions to the specific needs of our clients who include insurance companies, brokers, MGAs, wholesalers, E&S markets, reinsurance companies, Lloyd’s and law firms. Provencher & Company has built and maintains a national catastrophe claims center in Hammond, Louisiana.

NEWS RELEASE

For Immediate Release

Contact: David Kurland, President 866-722-5246

Hammond, LA – May 29, 2019 – Provencher & Company, LLC is pleased to announce that Samantha Verneuil has been promoted to Director of Claim Operations.  In this new role Sam will work in tandem with Stuart Retallick, Executive Claim Manager, in managing the claim department; Stuart being responsible for Claim Technical and Samantha Claim Operations.  In this new role Sam will report directly to Jerry Provencher, CEO, and Executive General Adjuster. 

In Samantha’s new role, she will be focusing more on our Claim Analytics, benchmarking to the industry and more specifically to our client’s standards, which will help her manage more from a Big Picture perspective.   Samantha will also assume the responsibility of conducting Quality Assurance file audits for the Supervising Examiner and Major Case Unit teams.

Effective May 13, Amanda Green, Team Leader, assumed responsibility for Vendor Management and managing new claim set up and report processing and  Linda Perilloux, Team Leader, assumed responsibility for Sales Team support, and managing the billing and mailroom teams. 

Provencher & Company believes strongly in developing the human assets of the company and always promoting from within whenever possible.  Samantha started with Provencher back in 2013 as temporary employee.  Little did she know then that temp job would turn into an entirely new career path for her.    Once onboard full time she advanced quickly from Claim Processor to Lead Claim Processor to department manager and now Director of Claim Operations. 

Please join me in congratulating Samantha on this promotion that is well deserved.

Provencher & company, LLC is a nationwide provider of property and liability claims solutions and independent expert services.  We support innovative, comprehensive claims solutions to the specific needs of our clients who include: Insurance companies, brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s market; and legal firms.  Provencher and Company has built and maintains a national catastrophe claims center in Hammond, LA.