Provencher & Company, LLC is pleased to announce the promotion of Kenneth Jones as Executive General Adjuster with our Major Case Unit (MCU) team. Kenneth will work directly with our Executive Claims Manager, Stuart Retallick, and available to travel nationwide wherever our clients’ needs are.

“We are very excited to add Kenneth to our MCU team” says President of Provencher & Company, David Kurland. “He has been with us as an adjuster since the creation of our company during Hurricane Katrina back in 2005. Clients frequently request Kenneth and respect his opinions. His personality matches our company culture which is very important to us. He’s a team player and extremely professional.”

Kenneth has a vast building construction background, having worked in and later managing his family’s construction business since he was a teen. Kenneth has extensive experience handling and re-inspecting both residential and commercial lines losses in excess of $25 million. Kenneth has also been a consulting director and administrator for various companies in claim preparedness.

Kenneth’s unique experience with varied aspects of loss management and successful claim resolution brings substantial value as the newest Major Case Unit (MCU) team member for Provencher & Company.

Provencher & Company, LLC is pleased to welcome Supervising Examiner, Dana Patin, AIC to the team.

Dana has gained 20 years of experience in the adjustment of property & liability claims both residential and commercial.

She recently spent over a year working as a claims adjuster in a London based MGA. During her time there, she proactively handled all types of claims from FNOL to settlement (including coverage, legal liability, and quantum analysis) across classes including Property, GL, PI / E&O, and Contingency (specialty).

Dana exhibits strong leadership, powerful negotiation and relationship building skills. Additionally, she is well versed in policy interpretation and implementation.

Dana;s unique experience with varied aspects of loss management and successful claim resolution brings substantial value to our team at Provencher & Company, LLC.

Provencher & Company, LLC is pleased to announce the addition of Michael A. Arthur, CPA as our newly appointed Chief Financial Officer.

Michael has been affiliated with Provencher & Company since its formation as our corporate CPA and tax advisor. In his new role, he will be directing corporate spending and overseeing regulatory compliance.

“As we move to becoming a mid-sized company, it is important to have someone dedicated to the financial well-being of the company,” says David Kurland, President of Provencher & Company.

Michael began his career as a controller for an international manufacturing company before moving into public accounting over 30 years ago. Since 1989, Michael has been running his own public accounting firm. As part of working with a diverse client base, Michael has also worked for his clients in various capacities from tax preparation and consultation to part-time internal controller and CFO.

We are thrilled to have Michael A. Arthur, CPA join as the newest member of our Executive Management team!

Provencher & Company, LLC is pleased to announce the promotion of Julie Rock-Chatellier to the newly created position of Vice President of Strategic Initiatives. As the newest member of the Executive Team, Julie will work directly with Senior Leadership on business operational objectives, planning initiatives and human resources. She will lead multiple projects ensuring alignment with the overall business strategy.  The new role will influence and drive the delivery of business priorities, project excellence and bridge the gap between ideas and implementation with the ultimate goal of excellent customer service.

“This newly created position is a significant step in the growth here at Provencher”, says David Kurland, President at Provencher & Company, “Strategic initiatives are a boundary-spanning endeavor that are intended to achieve a strategic intent or vision, provide benefits to significant stakeholders, and transform the organization.  Julie has the proven ability to partner and communicate effectively with all levels of the organization critical to making this role and our organization a success.”

Julie began her career with Provencher & Company as a temp during Hurricane Katrina in 2005. Little did she know then it would turn into an entirely new career path for her. After obtaining her adjusters’ license, Julie took on claims technical roles before becoming Director of Quality Assurance and Claim Operations.  She worked nearly every position in the company over the past 13 years giving her excellent insight into the day-to-day business operations. Julie is currently working on her SHRM Certification and overseeing Human Resources, fostering the culture of Provencher & Company and establishing the importance of emotional intelligence within the organization.

Provencher & company, LLC is a nationwide provider of property and liability claims solutions and independent expert services.  We support innovative, comprehensive claims solutions to the specific needs of our clients who include: Insurance companies, brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s market; and legal firms.  Provencher and Company has built and maintains a national catastrophe claims center in Hammond, LA.

Provencher & Company, LLC is pleased to announce Brian Single will be the dedicated Senior Account Manager overseeing both London books of business and all liability claims.

Brian has been with Provencher & Company for five years, and has extensive experience spanning 24+ years in the Insurance claims industry. Brian, who began his career as an educator, worked for both insurance companies and as an independent adjuster.  Through the course of his career, Brian has become an expert in the interpretation and application of commercial and personal lines coverages for both first and third party claims.  While working with the London Syndicates during his tenure with Provencher, he’s developed a keen understanding of the London Market’s needs and expectations.

With the growth of both the Liability and London business we are experiencing, it was imperative to have the right claims professional oversee these divisions to ensure we deliver on our commitment to our clients – timely delivery of a quality work product.

Brian will be responsible for reviewing all aspects of adjuster reporting and providing practical solutions, recommendations and suggestions to assist our adjusters in meeting the expectations of our clients. He draws on his education background as a member of our Training Team and onboarding new adjusters.

Brian’s vast experience in investigating, evaluating and settling a wide variety of claims makes him an invaluable part of the Account Management Team.