If you were in the claims business in 2017, you had a front row seat to a wild ride. The season was fast and furious with lots of twists and turns.  In less than 30 days, the US was hit with 3 major hurricanes over thousands of miles.  The insurance industry was running on all cylinders and Provencher & Company, LLC was no exception.

There were logistical challenges due to the large geographical area and staffing challenges due to the incredible demand during the intense weeks of August and September of 2017.

As the claims settled, the industry as a whole was looking at ways to avoid repeating the chaos and challenges of the 2017 Hurricane Season. At Provencher & Company, LLC we took action and made improvements to ensure a smooth 2018 Hurricane Season.

• Recruiting
• Early Alert System
• CAT Team Leaders
• Executive Claim Manager
• Pre-planning Assessments

If you have any questions about our services, coverage areas or would like to discuss a Hurricane Assessment with us, please contact Kelly Cressy at kcressy@provencherclaims.com or Jim Abbott at jabbott@provencherclaims.com.

The one unchangeable certainty is that nothing is certain or unchangeable.

– John F. Kennedy

Provencher & Company, LLC

Wishes all a Safe and Happy July 4th Holiday!

“Where Liberty dwells, there is my country”  Benjamin Franklin

Please note our office will be closed July 4th, 2018

Provencher & Company, LLC is pleased to announce Stuart Retallick of Orlando, Florida has joined the firm as an Executive Claim Manager. In his new role, Mr. Retallick will be overseeing claims operations from an executive level.  All Supervising Examiners, Account Managers, and Catastrophe Team Leaders will report directly to Retallick, ensuring we deliver on our commitment to our clients- timely delivery of a quality work product.

Jerry Provencher, CEO and Executive General Adjuster, states, “We are extremely pleased Stuart has joined us in an operations executive role. Our firm has enjoyed steadily sustained growth, and I can confidently state that Stuart brings a great deal of energy, enthusiasm, and expertise to our Clients and our firm. We are delighted Stuart has accepted this new challenge, and we anticipate his contributions will bring substantial enhancements to new and existing relationships with our valued and prospective clients”.

Retallick has garnered decades-long experience and training in a wide variety of complex, catastrophic, and daily claims management assignments. His claims handling experience spans from simple claims to complex multi-million-dollar losses. Stuart possesses extensive loss experience with high value and historic properties, manufacturing facilities, electrical utility generation, and fossil fuel pipeline and storage facilities. Stuart has supervised and trained Catastrophe claims adjusters during every major East Coast hurricane event since 1989.  He is qualified as an Expert Witness for commercial property coverage, having provided deposition and courtroom testimony. He is an experienced Appraiser and Umpire.  Stuart, and his extensive experience will be an integral part of the growth and success of Provencher & Company, LLC.

Provencher & Company, LLC is a nationwide provider of property and liability claims solutions and independent expert services. We support innovative, comprehensive claims solutions to the specific needs of our clients who include: insurance companies; brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s market; and legal firms. Provencher & Company has built and maintains a national catastrophe claims center in Hammond, Louisiana.

Provencher & Company, LLC is pleased to announce that Barton Bennett of Houston, Texas, has joined the firm as an Executive General Adjuster and a member of the Major Case Unit (MCU). In his new role, Mr. Bennett will serve as a primary Client contact within the firm in the handling of large and complex commercial property losses, ensuring delivery of specific Client Protocols. Barton brings some 30 years’ service providing professional multi-line insurance claims service, consistently maintaining an excellent performance reputation over several decades.

“We are extremely pleased to enlist Barton to the MCU within our organization. Our firm has enjoyed steadily sustained growth, and I can confidently state that Barton brings a great deal of energy, enthusiasm, and expertise to our clients and our firm. We are delighted Barton has accepted this new challenge, and we anticipate many enhancements to new and existing relationships with our valued and prospective clients”, said Jerry Provencher, CEO and Executive General Adjuster.

Winning Your Business One Claim At A Time!

Submit Claims Easily: claims@Provencherclaims.com

Provencher & Company, LLC is pleased to announce the successful launch of their Major Case Unit (MCU).  This team will be led by CEO Jerry Provencher and handle nationwide large and complex losses involving: Litigation; Appraisal; Fraud; Arson; Management of Attorneys; Engineers; Public Adjusters; and other professionals.

“Recognizing the talent gap in the large loss commercial claims segment led us to create a way to mentor and enhance upcoming talent”, says Jerry Provencher, CEO; adding “Building on the foundational experience these professionals have earned with one-on-one guidance will serve the industry for years to come”.

               “Mentoring was a natural progression”, added Dave Kurland, President; “We’ve created a passionate team which will benefit from the personal leadership of Jerry’s 40 years’ technical experience”.

The inaugural members of the Major Case Unit are Alex Chernov and Bradley Gipson. Both Alex and Brad each come to Provencher & Company with more than 10 years’ claims experience and the desire to continue to learn from Jerry Provencher.  In addition to hands-on claims experience with their mentor, Alex and Brad will continue to attend industry training classes and educational conferences.

Biographies and additional information may be found here: www.provencherclaims.com/team-page.

Submit claims easily: claims@provencherclaims.com

Winning Your Business One Claim At a Time!

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