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  • Mike Connolly joins Provencher & Company as Chief Revenue Officer

    NEWS RELEASE

    For Immediate Release

    Contact: David Kurland, President 866-722-5246

    Hammond, LA – (Business Wire) – Provencher & Company, LLC, a nationwide provider of Property and Liability claim solutions is excited to announce Mike Connolly as the new Chief Revenue Officer.  As Provencher looks to the future the addition of the CRO role will be pivotal in continuing to support clients’ success with ever-expanding service portfolios.  Mike’s vast technical experience and drive will enhance Provencher & Company’s ability to align our internal business operations to that of clients’ desired best practices.

    Mike is an accomplished innovator in the practice of business execution and client success.  In a career spanning 35 years in business leadership, sales and operations, he has developed critical skills to generate consistent growth for organizations and clients.  Mike’s strategic guidance has improved client relations for companies throughout the United States, Canada, South America, Europe, and Asia. Most recently, Mike operated as Senior Vice President of Global Sales and Marketing of a multi-national service provider of automation and robotics technologies.

    In his new role with Provencher & Company, Mike will be responsible for process improvement in all functions driving revenue streams.  His areas of influence include new business development and  aligning operations with sales / marketing to drive the successful customer experience.

    Mike holds a Bachelor of Science degree in Business Management from Thomas Edison State University and a Master of Business Administration degree from Duke University, Fuqua School of Business. Mike is also the author of the book, Selling the Right Way, Choosing Your Path to Improved Sales Outcomes. Originally from the New York/New Jersey area, Mike currently resides in Wake Forest, North Carolina.

    About Provencher & Company

    Provencher & Company, LLC provides innovative and comprehensive claim handling solutions to the needs of clients, including Insurance Companies; Brokers; MGAs; Wholesalers; E&S Markets; Reinsurance Companies; Lloyd’s; and Law Firms. Provencher & Company’s National Catastrophe and Claim Center is located in Hammond, Louisiana.

    Learn more at www.ProvencherClaims.Com

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  • Matthew Lavit joins Provencher & Company as Supervising Examiner

    NEWS RELEASE

    For Immediate Release

    Contact: David Kurland, President 866-722-5246

    Hammond, LA – May 29, 2019 – Provencher & Company, LLC is pleased to announce that Matthew Lavit of New Jersey has joined the company as Supervising Examiner overseeing assigned client accounts, ensuring we deliver on our commitment to our clients- timely delivery of a quality work product, customized to meet client specific protocols.

    Matt has garnered a wealth of experience having worked with a National & International insurer handling residential and commercial property claims including business interruption losses.  He is also a Captain in the Army Reserve serving the last 9 years as an Engineer including the last three years in command of a construction company.  In this role, he is responsible for managing and training nearly 200 reservists with skills in heavy equipment operation, masonry, carpentry, plumbing and electrical. He is also responsible for all QA/QC of construction projects ensuring his team is meeting specifications given by the plans.

    During his deployment to Afghanistan, Matt managed over 100 projects and assisted in the master plan for the redesign of 2 bases. He has also received over 80 hours of Defense Support of Civil Authorities (DSCA) training, managing the Department of Defense response to requests for assistance (RFAs) from civil authorities for domestic emergencies like hurricanes and other natural disasters.

    Matt spends as much time as possible with his family; wife Amanda, son Colin (4) and daughter Madison, 3 months. In his free time Matt enjoys woodworking making small furniture and playing hockey.

    David Kurland, President, states, “Matt’s unique experience in both military and civilian life provides him a very unique perspective and discipline which I know will make him very successful as the newest member of our Supervising Examiner team.”  Matt, and his extensive experience will be an integral part of the continued growth and success of Provencher & Company, LLC.

    Provencher & Company is a nationwide provider of property and liability claims solutions and independent expert services. We support innovative, comprehensive claims solutions to the specific needs of our clients who include insurance companies, brokers, MGAs, wholesalers, E&S markets, reinsurance companies, Lloyd’s and law firms. Provencher & Company has built and maintains a national catastrophe claims center in Hammond, Louisiana.

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  • Samantha Verneuil Promoted to Director of Claim Operations

    NEWS RELEASE

    For Immediate Release

    Contact: David Kurland, President 866-722-5246

    Hammond, LA – May 29, 2019 – Provencher & Company, LLC is pleased to announce that Samantha Verneuil has been promoted to Director of Claim Operations.  In this new role Sam will work in tandem with Stuart Retallick, Executive Claim Manager, in managing the claim department; Stuart being responsible for Claim Technical and Samantha Claim Operations.  In this new role Sam will report directly to Jerry Provencher, CEO, and Executive General Adjuster. 

    In Samantha’s new role, she will be focusing more on our Claim Analytics, benchmarking to the industry and more specifically to our client’s standards, which will help her manage more from a Big Picture perspective.   Samantha will also assume the responsibility of conducting Quality Assurance file audits for the Supervising Examiner and Major Case Unit teams.

    Effective May 13, Amanda Green, Team Leader, assumed responsibility for Vendor Management and managing new claim set up and report processing and  Linda Perilloux, Team Leader, assumed responsibility for Sales Team support, and managing the billing and mailroom teams. 

    Provencher & Company believes strongly in developing the human assets of the company and always promoting from within whenever possible.  Samantha started with Provencher back in 2013 as temporary employee.  Little did she know then that temp job would turn into an entirely new career path for her.    Once onboard full time she advanced quickly from Claim Processor to Lead Claim Processor to department manager and now Director of Claim Operations. 

    Please join me in congratulating Samantha on this promotion that is well deserved.

    Provencher & company, LLC is a nationwide provider of property and liability claims solutions and independent expert services.  We support innovative, comprehensive claims solutions to the specific needs of our clients who include: Insurance companies, brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s market; and legal firms.  Provencher and Company has built and maintains a national catastrophe claims center in Hammond, LA.

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  • PROVENCHER & COMPANY ADDS TO THEIR MAJOR CASE UNIT (MCU)

    Provencher & Company, LLC is pleased to announce the promotion of Kenneth Jones as Executive General Adjuster with our Major Case Unit (MCU) team. Kenneth will work directly with our Executive Claims Manager, Stuart Retallick, and available to travel nationwide wherever our clients’ needs are.

    “We are very excited to add Kenneth to our MCU team” says President of Provencher & Company, David Kurland. “He has been with us as an adjuster since the creation of our company during Hurricane Katrina back in 2005. Clients frequently request Kenneth and respect his opinions. His personality matches our company culture which is very important to us. He’s a team player and extremely professional.”

    Kenneth has a vast building construction background, having worked in and later managing his family’s construction business since he was a teen. Kenneth has extensive experience handling and re-inspecting both residential and commercial lines losses in excess of $25 million. Kenneth has also been a consulting director and administrator for various companies in claim preparedness.

    Kenneth’s unique experience with varied aspects of loss management and successful claim resolution brings substantial value as the newest Major Case Unit (MCU) team member for Provencher & Company.

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  • PROVENCHER & COMPANY WELCOMES NEW SUPERVISING EXAMINER

    Provencher & Company, LLC is pleased to welcome Supervising Examiner, Dana Patin, AIC to the team.

    Dana has gained 20 years of experience in the adjustment of property & liability claims both residential and commercial.

    She recently spent over a year working as a claims adjuster in a London based MGA. During her time there, she proactively handled all types of claims from FNOL to settlement (including coverage, legal liability, and quantum analysis) across classes including Property, GL, PI / E&O, and Contingency (specialty).

    Dana exhibits strong leadership, powerful negotiation and relationship building skills. Additionally, she is well versed in policy interpretation and implementation.

    Dana;s unique experience with varied aspects of loss management and successful claim resolution brings substantial value to our team at Provencher & Company, LLC.

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