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Consulting Services

Provencher offers a well-defined specialized approach to consulting services, focusing on our client’s most critical issues and opportunities. We bring deep, functional expertise, but are known for our holistic perspective: We capture value across boundaries and between the silos of any organization.

Sample Consulting Engagements

  • Quality Assurance Audits: Performing audits to determine compliance to established best practices. Once opportunities for improvement are identified, we’re able to develop Action Plans to achieve improved results, including specific training programs.
  • Working with Agents and Brokers to help establish appropriate limits of insurance for Business Interruption and Extra Expense. Working with larger risks before a claim will improve customer satisfaction if and when a loss should occur.
  • Review of organizational workflow, processes & procedures to achieve ultimate efficiency; improving customer satisfaction and often reducing overhead cost.
  • Catastrophe Plan development and review. Having a fluid plan developed by a team of experts that manage catastrophic events nationally and testing the plan can make the difference between success and failure.
  • Underwriting Inspections, Loss Control: Having our field adjusters conduct underwriting and loss control inspections can help improve your underwriting loss ratios.  We know what to look for, we see it all post-loss.  We’re also experts at building valuations; make sure your limits are set correctly, especially if you’re writing guaranteed replacement cost or writing in a Valued Policy State.