24/7 CLAIM NUMBER: 866-722-5246
EDUCATION: Business Management, Southeastern Louisiana University
Samantha Verneuil is the Claim Operations Manager at Provencher & Company, LLC. Having earned a variety of skills and strengths in the workplace, Samantha’s close attention to detail assures accurate and prompt delivery of custom protocols to clients of the firm.
Samantha’s experience with management and client service is grounded in prior work experience as Lead Claims Processor for the firm. Holding responsibility for file setup, assignment, and review of new client files in accordance with best practices, her duties included ongoing client communication.
Samantha is instrumental in making sure daily and catastrophe assignments and work is being distributed and produced accurately and timely while following all state compliance statutes. Samantha has created and maintains training documents for new staff, including systems training for all employees. Her prior management experiences have provided her with the dual foundations of customer and public service interaction.
Samantha’s training, experience, and close attention to industry and regulatory best practices define and provide the framework for her role as Claim Operations Manager for Provencher & Company, LLC.