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  • Samantha Verneuil Promoted to Director of Claim Operations


    For Immediate Release

    Contact: David Kurland, President 866-722-5246

    Hammond, LA – May 29, 2019 – Provencher & Company, LLC is pleased to announce that Samantha Verneuil has been promoted to Director of Claim Operations.  In this new role Sam will work in tandem with Stuart Retallick, Executive Claim Manager, in managing the claim department; Stuart being responsible for Claim Technical and Samantha Claim Operations.  In this new role Sam will report directly to Jerry Provencher, CEO, and Executive General Adjuster. 

    In Samantha’s new role, she will be focusing more on our Claim Analytics, benchmarking to the industry and more specifically to our client’s standards, which will help her manage more from a Big Picture perspective.   Samantha will also assume the responsibility of conducting Quality Assurance file audits for the Supervising Examiner and Major Case Unit teams.

    Effective May 13, Amanda Green, Team Leader, assumed responsibility for Vendor Management and managing new claim set up and report processing and  Linda Perilloux, Team Leader, assumed responsibility for Sales Team support, and managing the billing and mailroom teams. 

    Provencher & Company believes strongly in developing the human assets of the company and always promoting from within whenever possible.  Samantha started with Provencher back in 2013 as temporary employee.  Little did she know then that temp job would turn into an entirely new career path for her.    Once onboard full time she advanced quickly from Claim Processor to Lead Claim Processor to department manager and now Director of Claim Operations. 

    Please join me in congratulating Samantha on this promotion that is well deserved.

    Provencher & company, LLC is a nationwide provider of property and liability claims solutions and independent expert services.  We support innovative, comprehensive claims solutions to the specific needs of our clients who include: Insurance companies, brokers; MGAs; wholesalers; E&S markets; reinsurance companies; self-insured entities; Lloyd’s market; and legal firms.  Provencher and Company has built and maintains a national catastrophe claims center in Hammond, LA.

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