Amanda Brewer, servers as Quality Assurance Coordinator Provencher & Company, ensuring quality and timely review and auditing of all assignments received.  

Kaitlyn Loyd, Client Advocate, supports assigned client accounts and serves as the primary point of contact to ensure client expectations, service standards, and reporting requirements are met for Provencher & Company, LLC. Kaitlyn has over five years of experience in…

Carole Loyd, Claims Mailroom Coordinator for Provencher & Company oversees the digital mailroom, adjuster email and phone system answering services for Provencher & Company, LLC. Carole has built a more than 30-year career in data entry and clerical processes. She…

EDUCATION: MBA: Business Administration; Ashford University BA: Political Science & BA: History; Louisiana State University TRAINING/CERTIFICATIONS: Digital Marketing Associate Hubspot Marketing Brinley Roush is a Client Manager at Provencher & Company, LLC, where she supports carrier and third-party administrator relationships…

EDUCATION: Business Management, Southeastern Louisiana University AFFILIATIONS: Claims and Litigation Management Alliance Louisiana Claims Association Baton Rouge Claims Association Samantha Verneuil is the Director of Claim Operations at Provencher & Company, LLC. Having developed a variety of skills and strengths…

Destini Dorsa serves as Claim Service Coordinator for Provencher & Company, LLC, where she provides oversight of the organization’s claims management platforms, including XactAnalysis and Xactimate. She also leads systems-based technical training for supervising examiners and adjusters, ensuring operational consistency…

CERTIFICATIONS: HAAG Certified Roof Inspector Certified Claims Professional David Ryan serves as Director of Claims at Provencher & Company, LLC, where he provides direct leadership to the supervising examiner team and ensures that operational excellence and client satisfaction remain central…