Carole Loyd, Claims Mailroom Coordinator for Provencher & Company oversees the digital mailroom, adjuster email and phone system answering services for Provencher & Company, LLC. Carole has built a more than 30-year career in data entry and clerical processes. She…

EDUCATION: Ashford University, MBA: Business Administration; Louisiana State University, BA: Political Science & BA: History Brinley Roush, Client Manager, handles assigned client accounts and ensures delivery of custom client protocols for Provencher & Company, LLC. Brinley has 8 combined years’…

EDUCATION: Business Management, Southeastern Louisiana University AFFILIATIONS: Claims and Litigation Management Alliance Louisiana Claims Association Baton Rouge Claims Association Samantha Verneuil is the Director of Claim Operations at Provencher & Company, LLC. Having earned a variety of skills and strengths…

Destini Dorsa, Claim Service Coordinator, oversees and maintains XactAnalysis and Xactimate for Provencher & Company, LLC and adjusters, as well as oversees systems technical training to all new supervising examiners and  adjusters. With over 16 years’ experience in customer service…

David Ryan, Director of Property Claims, works closely with the supervising examiner team as their direct leader to ensure work product and client satisfaction remains our top priority at Provencher & Company, LLC. An energetic and enthusiastic professional, David has…